Frequently Asked Questions

Frequently Asked Questions

What does it mean for a mobile phone to be refurbished?
A refurbished phone is a previously used device that has been inspected, repaired and restored to its original working condition to deliver optimal performance.
Do you offer warranty for refurbished phones?
Yes, all our refurbished phones come with a 24-month warranty for your peace of mind.
How long will it take for my order to arrive?
Our shipments usually take 15 calendar days within Spain. We also offer real-time tracking of your orders.
What payment methods do you accept?
We accept payments by credit card, debit card, PayPal and bank transfer. All transactions are protected and 100% secure.
How does buying a refurbished mobile help the environment?
By choosing a refurbished phone, you help reduce electronic waste and the demand for the production of new devices, thereby reducing your carbon footprint.